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More than 30 years creating total value

In line with our social origins, starting in 2020, we began work to clarify our sustainable management. We have been creating total value for more than 30 years, so this work seeks to align and maintain our management in accordance with the best global practices in the sector, in social, environmental and governance matters.

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In line with our Strategic Sustainability Policy, we have defined the sustainability strategy. Progress will be reported periodically to the Sustainability Operating Committee. We will do our best to measure our impact and communicate it annually, aligned with international standards that are useful for both Gentera and our stakeholders, using a common language and with the transparency that characterizes us. We understand that sustainable management generates greater impact by teaming up with other entities in society. For this reason, we are members of the Sustainability Committee of the Mexican Banking Association and the Mexican Stock Exchange. Our participation allows us to stay abreast of relevant issues and to strengthen ties with companies that, like us, are committed to creating opportunities responsibly.

Enrique Majós

General Director Gentera

Sustainable management

Based on dialogue with our stakeholders, we recognize the following material issues:

  1. Ethics and integrity in business
  2. Inclusion and financial education
  3. Diversity, Equity, and Inclusion
  4. Climate Change
  5. ESG Integration and Governance
  6. Customer satisfaction and relationship
  7. Human Capital Development

 

Analysis of double materiality - Gentera

Sustainability model

Key sustainability figures 2025
Social
Governance
Environmental
We power the dreams of more than 6.5 million customers through the work of our 28,292 employees (54.1% are women) in Mexico and Peru. 62% of Gentera's Board of Directors is made up of independent members. Total GHG emissions: 27,750 tCO2e
Compartamos Banco Mexico issued 5 billion MXN in social bonds, the largest transaction in its history. 23% of the Board members are women, who play relevant roles, such as chairing the Audit Committee and the Risk Committee. We are improving access to clean water in 10 communities in southern Veracruz through eco-technologies and atmospheric monitoring, thereby promoting community adaptation to climate change.
Compartamos Foundation and the Responsibility Fund benefited more than 393 thousand people. The age range of the counselors is between 55 and 71 years. 2 reforestations were carried out in which 4,200 trees were planted in 6 hectares within the municipality of Xalatlaco, State of Mexico.

Gentera Annual and Sustainability Report 2023

Sustainability Governance

Our Sustainability Strategic Policy generally lists our commitments in environmental, social and governance matters; it is reviewed and approved annually by the Group's CEO.

Sustainability Strategic Policy

 

Aware of the impact of our activities in the countries in which we operate and consistent with our social origins, we are strengthening the Group's Sustainability strategy, aligned with the Sustainable Development Goals, a United Nations initiative for the benefit of people and the planet.

 

We contribute directly to the Sustainable Development Goals:

The sustainability governance of the group is the responsibility of the Sustainability Operating Committee, which works in coordination with the Diversity and Inclusion and Corporate Ethics Operating Committee.

Composition of the Sustainability Operating Committee:

 
  • Presidents of Gentera
  • General Director of Gentera
  • General Director of Compartamos Banco
  • Corporate General Director of Gentera
  • Executive Director of Finance
  • Executive Director of
  • Institutional Relations and Sustainability
  • Director of Investor Relations
  • Sustainability Team
  • In coordination with the Corporate Governance team

Sustainable Finance

Committed to the development of entrepreneurs in Mexico, Compartamos Banco has issued four social bonds as of 2021, thus reaffirming the Bank's ability to access various sources of financing and maintain portfolio growth that has a positive impact on society.

Issuance of social debt

Sustainability model

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We are signatories of these initiatives

As of 2020, we institutionalized our sustainability efforts by joining initiatives of national and international relevance.

In 2020, at Gentera we made a commitment to implement the 10 Principles of the Global Compact. Compartamos Banco signed the Banking Sustainability Protocol in 2016; in 2020, the Principles of Responsible Banking of the United Nations Environment Programme Finance Initiative, UNEPFI, becoming the first microfinance institution to be part of this initiative. In 2022, it became a signatory of the Declaration in favor of the development of green and climate finance, as well as sustainable finance.

 

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Documents of interest



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